Healthy Paws | Pet Insurance Review

I had filed claims previously not knowing what would be or would not be covered. The Healthy Paws service team was very helpful in providing an explanation for me. Then, when Coco needed emergency surgery for a urinary track problem I couldn't believe the total cost. However, I submitted the claim. The claim and service team were very responsive and provided excellent communication. The claim was approved and the check was received very quickly. I am so glad I decided to have coverage through Healthy Paws.

Pet illness can as bad or worse than people illness and healthy paws helped ease the painful time. They were considerate, empathetic and caring. Thank you very much.

My daughter used Healthy paws for her dog, so after reading all the reviews on all the pet insurance companies available, I too chose Healthy Paws. It is easy to upload claims from the app on your phone. The claims are handled quickly and efficiently. They also email you back to check on your pet. That was an added bonus and so nice. I highly recommend this company.

We were loyal customers for 5 years with a few small claims. The cost went up 38% this year. There is no option to cancel your policy online. We are sad to leave on this note, but no longer trust this company.

The caring customer service staff at Healthypaws provided rays of caring sunshine during the nightmare of our dog being run over by one of our employees. When I called in to ask a question or check the status of my claim, I had a competent and empathetic ear on the other end of the line. I was truly surprised at how much of our claim was reimbursed. I used to think pet insurance was a frivolous investment I would never use. Boy was I proved wrong when our golden Sandy was the picture of health with zero preexisting conditions at age 6 when we added a new puppy to our family. We decided to get insurance for the puppy and then said why not do the same for Sandy? Six months later Sandy was run over and required major hip surgery. I now recommend pet insurance to anyone with pets as life changes in an instant, emergency medical care is costly and getting reimbursed is sometimes the only good thing that comes out of tragic situations with your furry loved ones.