Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,014

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Renee

Healthy Paws paid our claim quickly and without any pushback so we could concentrate on our pup and nursing her back to health!

Recently, our Stevie got sick. We thought it was just a little stomach bug and that it would pass. We took her to the vet, got some anti-nausea medicine and brought her home. Unfortunately, it was more than just a stomach bug - Stevie needed surgery. We were so stressed out when we got the news, but we had no choice but to have the surgery done to save her life. Happily, the surgery went well and Stevie is back home and recovering well. And what’s more, we have already been reimbursed for our expenses by Healthy Paws. We received our refund within about a week of submitting our claim. It was a quick, simple process and it made it easy for us to have peace of mind and to focus our energies on Stevie rather than trying to figure out how to pay for her surgery. Thank you, Healthy Paws!
5

out of 5

POSTED: | BY: Polly

Fantastic Insurance

Healthy Paws has been amazingly responsive and helpful in processing (and reimbursing us for) our dog's medical bills. We could not be happier.
5

out of 5

POSTED: | BY: Patricia

Excellent customer service and good claim processing/payment response.

Riley, our golden retriever, has had more then her share of health challenges and she is only 4 years old. The most recent and serious problem has been cruciate ligament tears in both her back legs. Healthy Paws processed our claim for the first leg in a week. And a $3,500 claim is very hard to afford. Getting the 80% reimbursement before getting the credit card bill was so helpful. We purchased Riley's policy when she was 2 years old. At that time the only issue she had was skin allergies. We knew these claims would not covered because it was clearly a previously existing condition. Everything else has been covered. And the people at Healthy Paws have been so caring. (And even with just the first leg repaired, Riley is like a puppy again. We did not realize how much pain she must have been in.)
5

out of 5

POSTED: | BY: Kelly

Easy to use, great customer service

I was hesitant to purchase pet insurance - it seemed expensive and unnecessary. Then my dog had an emergency vet visit and I quickly realized the value! I researched and compared brands and finally decided on Healthy Paws because it seemed like the best fit for what I was looking for. We have had this insurance for over 3 years and our 4 year old Golden Retriever has already used it several times. They cover 80% of our costs outside of standard well visits, etc. We had a very expensive surgery to remove a possible cyst and it was totally covered. Aside from the good coverage, I also LOVE how easy it is to submit claims. I usually scan my receipts and records while standing in the vets office checking out. If covered, I have a check within a week. They have great customer service and I highly recommend.
5

out of 5

POSTED: | BY: CHRISTINA

Best Decision I have ever made besides getting my dog

I am not normally a review person…but sometimes a company goes above and beyond even my expectations and I feel they need to be recognized as such. My last dog had a lot of health issues and 13 years ago dog insurance was not talked about much. This past year I got a new puppy and decided from the get go to get insurance on her. I did my research and Healthy Paws came out on top across the board so I signed her up. It was the BEST decision I have ever made. No one can foresee the future, but it turned out during the first year of my new puppy’s life I would need that insurance time after time. From possible obstructions that resulted in exploratory surgery to gastrointestinal issues that are still in the process of being resolved, they have been there to give me peace of mind. I know I can afford the very best care for my baby and they reimburse me faster than I even thought possible. Well within the 10 day period, I had the money back in my account. They even emailed me to check up on her and when I needed to call them about a question they were kind and compassionate and answered all my questions clearly and quickly. You may think I don’t need this…it’s an added expense… but for as little as $30 a month you have the peace of mind knowing your dog’s life can be saved and you don’t have to say goodbye because you can’t afford it. So eat in one extra night a month and instead get Healthy Paws insurance. Your four legged child will thank you for it and so will your bank account.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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