Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,775

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Roberta Knussmann

Intestinal Perforation Claim

Our 9 and 1/2 year old Weimaraner rescue had a blockage and intestinal perforation on 8/242019. This was a weekend, so we brought her to the emergency vet where they operated on her and kept her for a week. Needless to say the bill was significant, and also complex. The submission of the bill via email was quick, easy and not the least bit stressful. Within a month I had reimbursement for most of the cost without having to submit any additional information. I was kept abreast of the process through email, so I was aware that the bill was being attended to. I have had Weimaraners for over 40 years and because of their propensity to bloat, have had them insured. I have had many different pet insurances over that time and Healthy Paws is by far the easiest to submit claims to and the most conscientious in keeping clients aware of the process. In addition, they followed up to see how my girl was doing post surgery and recuperation. Customer service is A+
5

out of 5

POSTED: | BY: Stephanie Giraldi

Easy Process

Excellent service. I purchased the insurance almost 2 years ago and this is first time I have had to file a claim so all vet documents had to be submitted. The process for submitting the claim was very easy and the team kept me updated every step of the way. Very difficult when your pet is suffering as Bella was however, Healthy Paws helped to make the situation much better. Thank you for making this process so simple. Very fortunate I signed up with Healthy Paws!
5

out of 5

POSTED: | BY: Lori Peters

I wish people insurance was so easy!

Our American Bulldog Mix (Bella) had to have a mast cell tumor removed, without much warning. Suddenly, we were hit with more than $1600 is bills between the doctors visit and the surgery. We've had Healthy Paws insurance for both our dogs so I knew the claim process would be easy, but that ease is sure appreciated when you're dealing with a 100 lb patient who refuses to wear a cone (she would thrash to the point we thought she'd bust a stitch) and thus needed either me or my husband to be with her... for TWO weeks! It took five minutes to file the claim, and we received our reimbursement before her stitches were even out. Then Healthy Paws followed up with a lovely email checking to see if she was okay. All of our beautiful dogs have been rescued after experiencing terrible trauma as puppies, so having insurance has allowed us greater peace of mind to take care of their needs. I always recommend Healthy Paws! I tell my friends to get it as soon as they have a pup... not to wait. If we're lucky to not have to use it, BONUS! Thank you, Healthy Paws. Keep up the great work!
5

out of 5

POSTED: | BY: Stephanie

Worth the money!

This is a wonderful company. I have had horse insurance and dog insurance and this company by far surpasses price and the fact that part of what I pay goes to help homeless dogs really makes me feel good about paying my monthly fee as well. I was moved to post when I had a couple services combined and instead of reaching out to me or finding the one lab that was approved they just paid both because they wanted to take care of my dog! They help me save hundreds a year as I do a lot of preventative testing and help keep my baby healthy! Wonderful company!
5

out of 5

POSTED: | BY: NZ

Couldn't ask for more

I have had Healthy Paws for just over five years and not a day goes by that I'm not grateful that I found them and that they're as great as they are. My dog has had the misfortune to have been diagnosed with two major medical problems: Inflammatory Bowel Disease with Lymphangiectasia and just a couple months ago with Transitional Cell Carcinoma. I've been able to proceed with treatments I'm not sure I'd be able to afford without insurance and focus on doing all we can to give my girl the best quality of life for as long as possible. Any time I've had to call customer service, the representatives have been super friendly and well informed. Over time there have also been additional little gestures like getting emails asking how my dog is doing and wishing her well just. That just makes the relationship feel more than transactional, which is nice.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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