5
out of 5
POSTED: | BY: Roberta Knussmann
Intestinal Perforation Claim
Our 9 and 1/2 year old Weimaraner rescue had a blockage and intestinal perforation on 8/242019. This was a weekend, so we brought her to the emergency vet where they operated on her and kept her for a week. Needless to say the bill was significant, and also complex. The submission of the bill via email was quick, easy and not the least bit stressful. Within a month I had reimbursement for most of the cost without having to submit any additional information. I was kept abreast of the process through email, so I was aware that the bill was being attended to. I have had Weimaraners for over 40 years and because of their propensity to bloat, have had them insured. I have had many different pet insurances over that time and Healthy Paws is by far the easiest to submit claims to and the most conscientious in keeping clients aware of the process. In addition, they followed up to see how my girl was doing post surgery and recuperation. Customer service is A+