Healthy Paws | Pet Insurance Review

A truly great pet insurance company. I recently had an emergency with my cat, who was not eating for nearly a week with no apparent cause. We took him to the vet emergency room and unfortunately they could not say for sure what was causing my cat's sickness. X-ray imaging showed signs of trouble in the abdominal area but without invasive surgery they could not determine for sure. The cost estimate was very high, but I had full confidence Healthy Paws would cover most of the costs of my cat's hospital stay, so I approved the surgery. Almost two weeks later and my cat is as healthy and lively as ever. The cause of illness was a serious bacterial infection. I filed my claim online the day my cat was released from the hospital. Within a matter of days the claim was approved and a few days later my reimbursement check was mailed out. Incredibly convenient process throughout. I highly recommend Healthy Paws for any pet for that peace of mind.

We have been members of the Healthy Paws Insurance family for over 7 years. The customer service and support provided have been exceptional. Both of our kitties have had serious health problems which necessitated frequent veterinary and hospital visits. I have no doubt that Healthy Paws has helped provide a quality of life for them that would otherwise have been impossible. Healthy Paws has allowed us to focus on what is best for our pets.

I have been fortunate to have an amazing German Shepherd as my partner, and always by my side. I got pet insurance for her, as a "just in case". I am so happy I did, my GSD has OFA excellent hips and normal elbows. But, she developed arthritis, and if it wasn't for my "just in case" insurance through Healthy Paws, I would have struggled to provide her with the ongoing physical therapy which has allowed her to maintain a high quality of life. Most recently she had a sarcoma (cancer) found and removed. My "just in case" insurance came through again. I have been able to focus on my GSD's needs and not worry about the cost. Thank you, Healthy Paws, for always being there for me and for allowing me to not have to worry that I may not be able to help my dog, because of the cost. Thank you for addressing the claims I have filed so quickly, and without hassle.

Healthy Paws is amazing! One of my dogs has had ongoing health issues and every time I have a major medical bill they have come through for me and my pup. There has never been any issue with coverage, the process is quick and easy, and it’s one less stress to worry about when my pup isn’t feeling well. Thank goodness for Healthy Paws, I will keep my baby insured through them as long as they keep renewing my policy!

Charlie, our 10 1/2-year-old Cavalier King Charles Spaniel has been covered by Healthy Paws since 2013. As soon as my vet sends the invoice I get an e-mail. Once the claim has a number I get an e-mail. Once the invoice is approved and paid, I get an e-mail and within two days our reimbursement is directly deposited into our bank. I chose Healthy Paws for our dogs (we also have a 3-year-old rescue named Marli) because of the research I did. I asked our office manager of our vet's office what insurance was used the most and she said, "Healthy Paws." I went online and checked them against other companies. If I have questions I can e-mail or call them and always speak to a caring and knowledgable person. Charlie is on a few heart medications now and just yesterday I got an e-mail from customer service asking me how Charlie was feeling and to please let them know, which I did. That's what I call excellent customer service! I highly recommend this company.