Healthy Paws | Pet Insurance Review

My German Shepherd bloated on a Saturday morning which required emergency surgery. Thank god it was fully successful and my dog was able to come home Sunday. Monday morning I submitted my claim and by Wednesday the money was in my checking account. Healthy Paws even followed up with an email to see how my boy was doing! I have used another pet insurance in the past and by far the coverage and ease of business is far superior to the other insurance!

I've had Healthy Paws insurance for my three Cocker Spaniels for over four years. They are all seniors. One of my dogs had ACL surgery on both legs when he was younger and Healthy Paws covered the expensive surgery thankfully. The same little guy has now been diagnosed with cancer four years later and they are paying for the lion's share of the expenses as we go. The claims process couldn't be easier. The checks come in a very timely manner. And when I have talked with customer service people on the phone they are people who have been selected for their ability to convey empathy because they are also pet people and they get it. This is a great company.

We've had Healthy Paws coverage for the last 10 months for our 1 year old lab. During that time our dog has been healthy and we have received no benefits from the coverage. Healthy Paws just sent us an email for our policy renewal. They are raising the premium 29%. That's outrageous, and let me repeat that we never received any money from them. It's not like they were losing money on us. Seems they offer a lower price for new business and then jack it up on year 2.

After finding out that our gsp needed emergency abdominal surgery, our hearts were breaking for him and on top of that, the inevitable stress and panic of how we were going to pay the bill sank in. Within the same hour that I contacted HealthyPaws about coordinating with my vet to cover their portion of the bill up front instead of me paying out of pocket first, they called my vet and set everything up. I didn't have to do a thing. The next day, we picked up our sweet boy. I had never been so excited to see a vet bill like I was that morning. We only owed our 10%- everything else was paid already. I cannot thank HealthyPaws enough for the coordination and rapid response that they had in helping us take care of this. Knowing that we did not have to stress about the bill or how we were going to pay it made us able to just focus on Murphy and making sure he was going to be okay. Everyone acted so quickly- they were all on the same page and it was just fantastic.

We’ve had such a pleasant experience with healthy paws. My pup recently had major surgery due to a torn ligament and Healthy Paws made it so easy for her to the care she needed without us having to worry about money. As any pet parent, I would do absolutely anything to make sure my dogs are healthy and happy, and I can do just that with Healthy Paws. I cannot stress enough how important it is to protect your babies, I highly recommend this company.