5
out of 5
POSTED: | BY: Shannon
Easy process during emotional time
I cannot stress how easy it was to submit a claim. After my dog passed I was dreading the insurance claim process as my emotions were still raw. I was able to submit everything via their website. Healthy paws contacted the vet and retrieved all the records. Within two weeks I had a notice that my claim had been approved. After the check was sent I received a nice email from Healthy Paws expressing their condolences and letting me know my policy was cancelled. I didn’t have to do anything other than submit the initial paperwork. The process was very easy and very professional.