Healthy Paws | Pet Insurance Review

Heathy Paws came through again and fast! We submitted invoices for a recent TPLO surgery (2nd one – opposite leg) and we were reimbursed the following week; the process was quick (Upload invoice – that’s it – easy), get confirmation and in process, then approval notice) all in about a week – before the credit card bill even came in. It’s a comfortable feeling knowing that when the big decisions come in for our pets; Healthy Paws helps with that otherwise expensive decision and one less stressful thing to think about.

We were uncertain if getting pet insurance would be worthwhile, and also which insurance to go with. After having Healthy Paws for 3 years, we couldn’t be happier with our decision. The company is very fast at processing claims and the money has always been in our bank within a week of submitting the claim. The customer service has always been great and they seem to care about my dog. I feel confident knowing that my pup can receive the appropriate medical care when necessary, without money being the determining factor on whether or not he can receive the care he needs. Pet insurance is one of those things you hope you never need to use, but sure are glad you have it when you do! Thank you Healthy Paws.

We were uncertain if getting pet insurance would be worthwhile, and also which insurance to go with. After having Healthy Paws for 3 years, we couldn’t be happier with our decision. The company is very fast at processing claims and the money has always been in our bank within a week of submitting the claim. The customer service has always been great and they seem to care about my dog. I feel confident knowing that my pup can receive the appropriate medical care when necessary, without money being the determining factor on whether or not he can receive the care he needs. Pet insurance is one of those things you hope you never need to use, but sure are glad you have it when you do! Thank you Healthy Paws.

This insurance company has been really easy to work with and the claims process is fast!

I am close to cancelling this insurance. My rates have increased $10/month in 1 year for a 2 year old dog with no claims paid out. The first claim was cancelled due to lack of information. When I finally got in touch with someone they said that they were so back logged that they found my information they claimed they never got and reinstated the claim. Just for it to be denied anyway. Then the second claim I put in....guess what??? You need more information. Three....yes, three emails of me sending the "more" information you supposedly need and I keep getting the same email from you saying you need more information. I have sent it THREE times!!!!!!!!!! I pay you alot of money for you to be incompetent and inefficient. Why am I paying you when I pay all my own claims out and have to chase you around!!!! Policy number 697957-1