5
out of 5
POSTED: | BY: Bella
Amazing Service and Quick Turnaround
I love Healthy Paws! I was reluctant to get pet insurance for my puppy, Oliver, but I'm so glad that I did. My deductible was $250, so I was skeptical that I would actually need insurance, but unfortunately I've already needed to use it twice! Luckily, submitting claims on Healthy Paws is super easy and there is an incredibly quick turnaround of processing claims. Once I found out that my last emergency vet visit (puppies eat EVERYTHING) was covered, I cried out of relief! Even when the claim was reimbursed (within a week via mail, but they also have direct deposit which I did enroll in moving forward), their customer service team reached out to follow up and make sure Oliver is still doing okay! During these crazy times, I'm so grateful to know that I can rely on our puppy insurance for peace of mind and keeping Oliver safe and healthy! Thank you, Healthy Paws! 10/10 recommend.