Fetch Canada | Pet Insurance Review

Was very easy to submit a claim and received 80% back in a matter of two weeks! Great communication throughout. Make sure you have all the forms! Thank you for making a stressful time for me and my pooch a little easier!

They made everything easy for me and I can't say more about fetch they are amazing I will tell all my friends to get insurance here for there pet

They take time to consider the paperwork and unlike other insurances pay you the percentage at the time that you are told your claim will be process. App is super easy to use and get a hang of it.

Customer service agents say different things. My vets notes were misinterpreted and I was no longer insured for a main sickness my dog has been experiencing. No follow up, no birthday wishes, zero customer service and again every agent I talk to says different things about the policy and procedures that don’t add up.

I got an insurance for my dog since he was 2 months old, I have been paying $35 at the beginning and as time went by, Fetch was increasing my insurance cost with lowering my options. I have to mention that I never used insurance even once. I changed the policy 3 months ago as it was too hight but today I found out they charged me almost $30 more than what I was paying without letting me know and when I called they said your only option is to lower your policy which means I pay more and get less without using it. I felt like they are abusing customers by providing less and charging more and more every year for no good reason. I am looking for another option I am so done with this company. After speaking with the agent, she claimed I should have received an email 60 days ago prior to the annual insurance update. I never received any emails and that doesn’t make any difference anyway.