Fetch Canada | Pet Insurance Review

Please, please trust me and do not use this company for pet insurance. While the fees are reasonable, the website is an actual pain in the butt to use. I sent invoices and all of my pets medical records, but my claims were denied because they kept saying the medical records were incomplete. I called, after having to search high and low for an actual phone number, and spoke to several agents who said, no everything you provided is sufficient, yet I keep getting emails that my claim is on hold because I'm missing documents. And then I find out that I can't even claim my actual visit anyway because my vet won't split out the vet visit for vaccinations, so I can't claim that either (not the fault of Fetch) however, very frustrated dealing with this company. Save your money and don't spend with this company, it's a complete waste of money.

Joshua Sabado, was very well versed in the policies of Fetch Pet Insurance and made it easy to understand. I was able to decide witch option was a better fit for me and my cat Edgar. Thanks Joshua

Amanda was so helpful and had an absolute heart of gold. I wish more companies hired people like Amanda.

Working with Joshua on adjusting my current policy and adding a new dog, went better than expected. Had a great conversation about what was needed and he wasn't pushy at all or trying to upsell aggressively. would defiantly recommend their support to anyone.

Had a great experience getting set up with Fetch! We wanted to switch from Trupanion but wasn't sure which plan was the best for us. Carla helped me and she was so helpful. She explained everything so well and I felt absolutely zero pressure from her. She worked with my budget and broke things down super clearly so I could understand. So happy we decided to switch - Fetch offers more coverage and is way cheaper than Trupanion!