5
out of 5
POSTED: | BY: Hsharobim
Professional polite and answered my…
Professional polite and answered my questions
Read more on Trustpilot
4.1
out of 5
Number of reviews 1,502
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
1
out of 5
POSTED: | BY: Luis
Terrible service / Scamming business practices
I enrolled my female Boston terrier 1 and a half year ago. Decided to spay my dog and when redeeming the invoice they did not honour the coverage posted on their “Wellness Add on”. The posted $520 coverage with a $300 deductible with no waiting period. Their system took my add on as a plan plus the add on. All I did was to click on their own banner for extra coverage on their app. The system glitch generated another application plus the wellness add on. They allegate that because the add on was submitted with the add on recently I did not quality. They are a complete SCAM. Their customer service reps are home based people linked to a hub who just repeat scripts and solve nothing.
5
out of 5
POSTED: | BY: Martin D
The person ive been dealing with is…
The person ive been dealing with is incredible. Im having to give up my dog and she's very empathetic.
5
out of 5
POSTED: | BY: Marina Seymour
Great customer service experience
Customer service experience with Justin when applying for pet insurance for our new puppy was smooth and clear. Justin took the time to go through everything the policy I was purchasing covered and gave good examples of the different types of coverage so i could make an informed decision. I have never taken out pet insurance before, and to be honest I feel insurance companies make things very complicated and difficult to understand, however Justin broke everything down for me so I understood the entire policy and what is and isn't covered. It was a very good experience.
5
out of 5
POSTED: | BY: customer
My customer experience was awesome
My customer experience was awesome. Aileen explained how the policy works and what’s covered!! Looking forward to working with Fetch.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo