Fetch Canada | Pet Insurance Review

I was on the fence on weather to get the insurance or not but after talking to Aileen and she answered all my question I thought I'd give it a try.

I was in shock when I got my prognosis for my 4-year-old dog. I left the veterinarians office and drove around in tears because I did not know how to process a young 4-year-old dog having severe hip dysplasia. She had hip dysplasia in both hips. Basically, her hips are being held together by muscle and tendons. She has very little support for her femur head to rest into the socket. I was so relieved when I phoned Fetch, I was expecting all kinds of difficulty and what I received was warm, kind, understanding, direction. My dog will not need to be put down because Fetch has my back. I am so grateful that I chose Fetch when I did, so many unexpected things can happen, and I am so glad that I purchased Fetch pet insurance when my dog was very young. Thank you Fetch

This company is a money grabbing scheme. The coverage is useless, literally any other company will do a better job. They will do whatever they can to squeeze money out of you. And they do not honou their 30 day refund policy. Even if you were not reimbursed for a claim.

Josh was very up front and knowledgable describing all to me. Easy to speak with and patient . Am very pleased with his help meant a lot.

Nadine Van Ness who helped us, answered all our questions even though we may have asked some twice. Happily helped us out with the process. We were not sure about witch Pet Insurance company to go with or if we even wanted pet insurance until we spoke with Nadine. She was delightfull to speak with and if it wasn't for Nadine I'm pretty sure we would not have taken the insurance.