Fetch Canada | Pet Insurance Review

4.1

out of 5

Number of reviews 1,502

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: sreejesh p

Great Experience!!

Amanda was excellent; she thoroughly explained all the details.
5

out of 5

POSTED: | BY: Jennifer Sichkaryk

Fetch is the best

From start to finish the service has been fantastic with Fetch. Sending in reports, medical records, and even asking questions is easy and at my fingertips. We highly recommend getting Fetch pet insurance for your pet.
5

out of 5

POSTED: | BY: Rachel Bellon-Roxas

Great customer service

Amanda was helpful with any questions I had about enrolling our pet for coverage and passionate about care for pets.
1

out of 5

POSTED: | BY: Meghan Macdougall

Some of the worst customer service I've…

Some of the worst customer service I've ever experienced. In an emergency situation I was told by the online chat agent that I needed to speak with a supervisor over the phone and that I would get a call from them in, at most, 48 hours, which was already frustrating, but that I was listed as priority since it was an emergency so it would probably only be 4 or 5 hours. It actually took them 8 days. 8 working days. Completely useless. They were rude, dismissive, and actually found some pretty creative ways to make everything worse, such as cancelling my refund cheque (which took 6 weeks to arrive) the day before it arrived, just to then issue another one (which took another 6 weeks to arrive). If you want a company that actually cares about pets or humans, this is not it.
5

out of 5

POSTED: | BY: customer

Fetch is really the best pet insurance…

Fetch is really the best pet insurance company. My chihuahua unfortunately needed a knee surgery to walk properly. Fetch covered the portion of the fee as my plan indicated right away. It really relieved the finance on my side. Every pet owner should get a pet insurance for your baby because you never know when would you need it.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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