Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,357

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
2

out of 5

POSTED: | BY: anchal khanna

Do not like the Wellness Policy

Not so happy with the Wellness Policy, doesn't cover much, I would rather pay out of my pocket. It is like i am paying to the clinic and so much extra to Fetch Insurance.
1

out of 5

POSTED: | BY: Kim Miller

Can’t log in terrible website portal

Can’t log in terrible website portal. Bad experience so far
5

out of 5

POSTED: | BY: JoAnn/Steve Lawson

I'm rating our experience on purchasing…

I'm rating our experience on purchasing Fetch Pet Insurance for our Cooper. It was an unstressful experience. Easy to follow pages and was understandable to read policy etc. Happy that they also had a Wellness Program which we purchased as well. Hope never to use the injury portion but knowing some of the regular maintenance is also covered is a blessing.
3

out of 5

POSTED: | BY: Deanna Anderson

Needs a human by phone to talk to.

Needs a human by phone to talk to. Multiple choice doesn't cover enough topics
1

out of 5

POSTED: | BY: Daniel Ruigomez

Terms and conditions Thiefs

Fetch is the definition of a corporal business hidden behind their terms and conditions to take advantage of their customers that are coming to them in need of help for their pets. they hide in hidden walls of conditions that are not presented up front and that by the time customers notice, they realized they just spent many months of paying for their loving pets for nothing!, all that money that went into fetch pockets could of been used for their pets but instead they take it from us and guard themselves with their legal tricks. I find unbelievable that nowhere in their front page is advertised that unless your pet has had a check up done in 6 months then nothing will be covered, in fact to find this information you have to enter the pre existing conditions window (which also doesn't mention a thing) and then under the questions, in one of the questions (that I have to open up to find the info) it's the only time that's mentioned. It is completely understandable that that would be a condition needed to be met for the insurance to work but You as a company should not be able to take money from anyone until the prerequisites are met and those prerequisites have to be advertised right in front!! the very first step for your insurance to work is to get this check done which doesn't show up anywhere easy to find, and until thats done you wont cover a thing!! so why would you take your customers money knowing you wont help them?? because youre thiefs abusing the legal system to fill up your pockets on your customers behalf!!!. On our case our pets had no pre existing conditions, 0, we checked your pre existing conditions window and nothing applied to them, they have had checks done in the past (a year before) and they had no health conditions or whatsoever. we went to your insurance company because we wanted to give them the best care and coverage and were very happy to do so until 6 months later one of our pets ingested a foreign object and were told he would not cover for anything as they hadn't been tested 6 months prior to the policy start!!! you stole our money and abused the legal system for your own benefit and greed, we paid 6 months for nothing, absolutely nothing!! and you know about this, and I'm sure a big percentage of your earnings as a company is based on this exploration of misguidance!! just absolutely disgusting!! we could totally have used that money to help our pet be healthy and instead it very well looks that we just threw it into a fire. You say you stand for our pets health and wellbeing but the truth is the only wellbeing you care for is your wallet. Thanks for robbing us our hard earned money! DISGUSTING!!!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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