Embrace | Pet Insurance Review

Dealing with Embrace has truly been a pleasure! All of the material is clearly stated and well-organized. All of the staff I have encountered so far have been so polite, helpful and responsive.....and you all even follow-up - amazing and sooo appreciated!! Claims are paid very quickly - so glad I made the leap and tried pet health insurance! I think the wellness plan is fabulous too!

Without a doubt, EMBRACE is the best insurance around. I've had dogs my whole life. My previous dog was an English Mastiff and all that was really available 15+ years ago was VPI. When I finally decided to get another dog I knew I had to look into insurance companies. I also knew there were now many more insurance companies than VPI. I was very dissatisfied with many aspects of VPI and knew I would not use them again. I did a thorough research of all the companies and EMBRACE consistently came up as being the best in all aspects. I've only had my puppy for a little over 2 mths so all she has needed so far, thank goodness, has been routine/wellness care. EMBRACE reimbursed me almost immediately, via direct deposit into my checking account, the exact amount I paid to the vet. In less than 2 mths she will be getting spayed and microchipped. I know I will be reimbursed and be given the same extraordinary service as I have for my routine care.

I was worried about my little one when we finally realized why she was ill. The x-ray showed 2 bright stones. I felt so bad that she had been in pain, but I knew surgery was the best option, and I knew Embrace would be there for me. Embrace kept me up to date on my claim with regular emails, and once the claim was processed, I received the check a few days later. I will be renewing my policies next month!

Insurance is one of those things you wonder if you're 'throwing your money' away every month because you just never seem to use this insurance. And is it really worth it? Well, I can say 10000% YES it's worth it. Our 4 year old English Springer Spaniel is very active. Sadly she started limping two months ago. After seeing our regular vet we did the limited activity route in hopes her lameness would be 'fixed' over time. It was sort of. Then she'd have a hard play session at the beach and would go lame/limp again. So off to see the specialists we went. Unfortunately it was determined she had a full tear of her right ACL and a partial of her left. We opted to have bilateral TPLO surgery done. It's not recommended for every dog. She's small enough yet also has really muscular legs so the specialists said it would be a good option. It wasn't a decision we took lightly. We did a ton of research and found a doctor that has received the highest of praise. We scheduled the surgery and notified Embrace. Embrace responded right away with true concern for Ellie. We sent them the reports from her doctors and within a couple of days Embrace responded that the surgery would be covered. That was a little bit of a relief but still sad about the major surgery looming for us and Ellie. I'm happy to report that Ellie's surgery was almost two weeks ago. She stayed overnight for only one night and walked out to greet us in the lobby the next day. On her own. No limping! It should be

Embrace offers uncomplicated, carefully explained, simple to understand pet insurance. It delivers what it offers with the added component of a very friendly, knowledgeable phone staff. All claims quickly addressed for about 4 or 5 years now. Just sorry I didn't know about Embrace sooner.