5
out of 5
POSTED: | BY: Lynda
Glad Embrace is our pets insurance partner
The customer service is top notch. Quick to get back to you and polite when doing so. I can be a bit too much at times, but the staff is always polite and considerate. Language of the disclosures are not "too legaleez" - I can understand the language. That carries a lot of weight with me. I like it when documents and disclosures are simple to understand.