Embrace | Pet Insurance Review

Embrace continues to impress me with their thorough and very fair evaluation of my claims. We have two dogs and we have been experiencing a problem with Giardia (sp?)that may have been passed from one dog to the other. Embrace provides me with the status of claims while being reviewed and then provide me a very clear Explanation of the Benefit and why it was handled the way it was. Great communication.

Not only was my claim handled quickly...my reimbursements are always more than I expect!

My yorkie has been having seizures that no one can figure out what the reason for them is . They are very infrequentand all the tests come back that he is a very healthy guy. We now think that he drank some of his dads tea and this may be the reason for one seizure. We think another one of them was from his scooping up a piece of apple pie that had fallen on the floor before we could stop him. Tea and apples with cinnamon do not like yorkies. They become very lithargic and shaky. Embrace has always been prompt with their response and keeps me updated with the claims status. It is a very good insurance to have for the sicknesses you can see and those you can not.

This company is great I got my schnauzer cover on a Monday and by Wednesday the vet was recommending the flea and heartworm treatment, I call the company and asked if they would cover the expense of the treatment they said yes...I am very happy because my little Miss Daisy is protected..Thank you Embrace...

We have been with Embrace for, I believe, 4 years. Whenever we have had questions, they have been carefully answered. Whenever Embrace has had administrative issues, they have been explained and improved upon. If there were claim issues such as an overly long response time, the have been explained and addressed. Embrace is very committed to customer service (pets and people). We have visited the office and are always welcomed by the staff and their pets.