Embrace | Pet Insurance Review

I have gone through three different kinds of Pet Insurance, and Embrace has really come through. I have a two-year old boy cat, and he was super healthy until one night, he began to go to the litter box every 10 minutes. He was straining to pee, which could be fatal. We went straight to the emergency room. Sure enough, he had blood in his urine, and he was diagnosed with cystitis. I fet so much better at the clinic knowing that I had insurance. Any time the doctor said, "This is how much this test costs. Do you want us to do it?", my answer was "Yes. I have insurance, and they'll cover it." And they did. Not that my answer would have been a "No," but it really gave me a peace of mind knowing that some of the fee would be coming back. The payment came in the mail within 2 weeks, and I felt grateful. It covered pretty much everything minuet the deductible. For a small fee per month (I pay about $24/month), insure your furry pal, and you will not regret it.

I got Embrace for my 3rd greyhound after the first 2 had massive medical bills and I didn't have insurance. I had 2 greyhound owner friends with Embrace, who raved about it, so I signed up too. The Embrace claims staff seem like family/friends, they're so friendly, efficient, helpful. I was just visiting a friend in CT who has 2 dogs (without pet insurance) so I raved about Embrace.

This is my first review but I've had embrace for over a year. They are great! They work quickly to evaluate and reimburse me. Also when I forget to get a claim page signed they handle it for me. They've been great to me so far!

I got my Pit mix puppy November 3, I took him to the vet November 4. He was a rescue. He was pretty sick and had skin issues. I'm JUST finding out that his skin issues ARE not covered because it had not been a year since he was treated for it last. I'm pissed because I got the coverage because I know Pits have skin issues. I thought I explained this to the rep when I purchased it. I'm waiting to hear back after they've listened to the call to see if it was her error. I'm sure it's explained, but I either didn't understand or read it carefully enough. Just be CAREFUL read it carefully, the terms and conditions. It's stating it's a chronic issue because it's all dermatalogical. Flaky skin and hot spots are the same thing according to Embrace. Their Wellness is excellent. Just ask 1000 questions!! BE AWARE! The wording is tricky! I may owe them an apology, but I still feel duped. I'm tempted to cancel. I had recommended them to A LOT of folks! SMH.

Embrace Pet Insurance delivers it's promises and lives up to the brand. Straightforward policy, pricing and process. The best customer service I've received. EVER. Clear, quick, responsive communication. Friendly and effective customer service staff. Accurate claim analysis and reimbursement.