Embrace | Pet Insurance Review

My dog Annie was diagnosed with kennel cough after being brought to daycare at a local veterinary facility. I submitted claims for veterinary appointments and related treatments to Embrace for reimbursement. Reimbursements were fair and completed in a timely manner.

I just signed up for EMBRACE a few months ago.I received my payments very quickly for my cat's blood work and dental cleaning. The emails were very helpful thank you ! Tracey

They just denied a claim for by dog's rectal inflammation because 4 months ago he had a claim for an ear infection. This is such a huge switch from when I first had Embrace Pet Insurance, where almost everything I sent in was covered. It was so easy. Now each time there is some odd reason for them not covering it. I am going to begin looking at other providers.

My dog suffered from gastroenteritis, acid reflux and lost a lot of weight while I was away for a month. After testing, he was diagnosed with Addison's 2. After submitting my first claim, I got a response within 1-2 weeks. I reached my deductible and when I submitted my second claim, I received a check in less then a week. The staff has been very helpful and very cordial. I have to say, investing in Embrace Pet Insurance was the best decision I have made made for my dog, my best friend, Bear

My dog had a major emergency surgery for foreign body ingestion. The total vet bill was $4700. As soon as I submitted my claim, the Embrace claim staff pretty much stayed in touch with me everyday to let me know if they need any more information. It turned out we needed to have my dog's prior medical history record from the vet (up to one year before the policy start date). This is a standard requirement by Embrace that I just did not get to it when I signed up. As soon as they got the information, my $4700 claim was processed the next day with no questions asked. It was so fast and so hassel free that it really blew my mind. I will definitely go around and tell everyone about Embrace. I am so glad I have my pet covered by Embrace. There are other cheaper policies out there. But nothing beats a quick claim processing! And I actually shopped around a lot before I signed up with Embrace. Given the amount of coverage, flexibility of choosing your plan based on your need, and now I know how quickly they process claims, I would say Embrace is the best. VPI probably is the worst ! Thank you Embrace for saving my dog's life!