Embrace | Pet Insurance Review

My Beagle had an condition that Embrace said was pre-existing and would not cover. I went back and forth with Embrace. With great help from my vet writing letters and explaining her notes she requested that Embrace cover her treatment. This condition was not pre-existing. The underwriters accepted the appeal and approved the coverage. If you believe you should be covered for a condition and it is not pre-existing, you should fight for it.

Our furry friend, was diagnosed with heart worms in march 2014. Two month before our business trip to germany. We started treatment in the USA and due to Embrace wonderful staff where able to continue the treatment in Europe. Now the treatment is almost done and I have to say I am so amazed how wonderful Embrace handled our very special situation. All costs where covered fast and even if we send in germany invoices it was no problem at all. All our questions where answered within a day. They even got somebody who could translated them at Embrace. I am so grateful for Embrace and wish our family health insurance would be that easy too. Thank you Embrace-Team - you all are wonderful!!!!

My leonberger has had frequent visits to his vet for loose bowel movements. He was recommended to an internal specialist. He was diagnosed with chronic irritable bowel syndrome which can be lifelong. I submitted the $1,800.00 bill to Embrace and within a one week, they notified me that I would be reimbursed $1,400.00. The initial cost was surprising, as was the prompt refund that I received from Embrace. I was very grateful for the reimbursement.

I was really impressed with the speed at which our claim was processed and paid. I would highly recommend to anyone to get the Wellness plan in their insurance plan. Thank You very much.

I recently submitted 10 claims at once for our dog. They were handled promptly, and every time I had questions, I was able to respond to the individual handling our claims who provided thorough explanations and went out of her way time and again to answer my questions. My experience so far has been really great with Embrace.