Embrace | Pet Insurance Review

I had another pet insurance for years and was not a good experience. I cannot say enough good things about Embrace..very prompt with claims, questions and emails. So far everything just seems strait forward (like it should be)

Our 9 year old Chocolate Lab has been diagnosed with Mass Cell Tumors. Just hearing about a cancer tumor turns your life upside down. But to hear it 3 times in 5 months is even more troubling. Then you try to figure out how you are ever going to be able to give you kid the treatment she needs. Thanks to Embrace we were able to have all the surgeries done. Our girl is doing great. Thanks Again Embrace

Our 3 1/2 yr old Savannah cat that we adopted earlier this year went to the vet for his annual checkup and they noticed a heart murmur. A specialty vet visit plus an ultrasound later he was diagnosed with HOCM. Not Good, but he was otherwise healthy. Initial claim to Embrace was denied due to several noted conditions (elevated heart rate and breathing) present when he was taken to his previous owner's vet last year due to a fever (no heart murmur though). After getting the specialist and the original vet to confirm in written form that no heart murmur was previously present and none of those other symptoms were related to HOCM, Embrace reconsidered their finding and reversed it. So, while I thought Embrace made a mistake in their original findings, they are willing to reconsider it when additional evidence is presented, so I give them credit for that. I am happy that his condition is now covered.

My lab ended up having skin allergies and needs weekly allergy shots. As a result, the cost of skin tests, vet visits, and related medications added up quickly. Embrace handled and settled the claims very efficiently and my reimbursement checks arrived at my residence in a timely manner. Very satisfied!

I couldn't be happier with my coverage and the customer service I have received. I am more than impressed and my feisty little Siamese fur baby is healthy. Thank you!