1
out of 5
POSTED: | BY: Heike Kraemer
sadly i have to give one star
sadly i have to give one star - otherwise i would give zero. This company has zero customer service.
Due to a life changing situation (stroke) we wanted to cancel the policy. they ignored several emails regarding cancellation and refund and continued the policy and now don't even let us cancel the policy - no access now to policy or log in but charged our credit card. The absolute worst experience in an already exhausting life changing situation.
awful.
the worst experience.
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