Embrace | Pet Insurance Review

Pay your claims, stop making your customers resend vet notes and invoices multiple times especially on conditions your fur baby has already been treated for and you have notes stating it is a permanent condition

Quick returns on your claims, friendly professional staff ! They answer all your questions and give you the best advice!

Over a year ago, we rescued a sick 6-week-old puppy. Thanks to excellent veterinary care, he was nursed back to 100% health, clearing all infections and testing completely negative across the board. A year later, we signed up for Embrace Insurance through a recommendation from a veteran service. After a recent move, we submitted three routine claims (for allergies and an upset stomach). What followed was months of abysmal customer service. They dragged us through incompetent procedures, constantly blaming delays on "IT issues," only to ultimately deny every single claim. Taking advantage of veterans and pet owners who just want to care for their animals is shameful. Save yourself the headache and avoid this company.

Take for ever to resolve a case i still waiting for mine after 2 monts

They started good. Then they raise my coat every year. They state due to vet has gone up. When I ask for prove with phone number so I can call to verify. They inform me was because my dog was year older They offer I lower price is a raise my deduction. But they would raise and I would call the next year and again I would have to raise my deduction amount. Therefore I cancel the policy. In two years when frp 47. To 64. Per month. I hate them we are not fool