Embrace | Pet Insurance Review

I paid Embrace $31,200 over 13 years, to ensure my senior dog would have insurance that included a $750 deductible; with only 2 medium sized claims that were still under my annual max. Embrace increased my premium to $550 a month! Didn't even ask me raised the rate and emailed me one time. Now where do I get senior dog insurance? This cancels the reason I was ever a loyal customer, was for my dog's senior years. They invested my money and made far more than what they paid me out tiny claims, if any. I feel dumped at a critical time I might finally need pet insurance - even though my dog is still super healthy. I do not reccommend buying Embrace Pet Insurance. Disappointed and feel really used for paying them a healthy premium all these years to get clearly pushed in to me cancelling the policy now that my dog is 13. Give me a break who can afford $550 a month for a dog, If I could afford that monthly, I wouldn't need stupid dog insurance to begin with.

The problem is... cost. Embrace is more expensive each year and LESS if you go somewhere else or RESTART YOUR POLICY. My dog has NO preexisting conditions so i asked why the $40/mo rate increase? Answer...."the longer you have your policy the more likely to use it" so if youve paid for years your rate goes up regardless of claim history. MY dog is 3 and has been with Embrace since puppy.i have had few claims but got a policy at Pumpkin (sister company) for $40/mo less... Makes NO sence youd think the longer you had them with little to no claims the better your rate would be.....not Im going toshop around/likely change every year

Great persona customer service ! Attention to detail with my questions. Very personable and friendly associate!

had embrace pet ins on my 2 pugs for about 2 yrs my oldest 6 yrs old got cancer, they refused claim, then I made it to easy on them and canceled my policy, they just want you money!!!

I think it was Tiffany - who sent me several follow up emails- she was wonderful! Professional and answered all my questions. Great experience while I’m dealing with my puppy’s illness.