5
out of 5
POSTED: | BY: Wood
Fortunate to have coverage!
Our dog went in for a standard checkup where we discovered a sarcoma in his hind quarter. Fortunately, we were able to have it removed and treated at a fraction of the cost. Even subsequent follow up care (of course there's always unplanned / unknown adventures post-surgery, right?!) has been covered. Submitting claims has been simple; reimbursement has been prompt, communications have been clear.
Only downside is after we submitted the claim for sarcoma, our chart was reviewed and several non-related 'prior' conditions were subsequently excluded from future coverage, which seemed a bit odd since they had not been excluded when coverage was offered and purchased initially.