Embrace | Pet Insurance Review

Thank you Embrace for the extremely fast response in processing Rizzo's claim when he ingested leather from a sandal. The timely acknowledgment of a new claim, the update in claim status and fast processing is extremely helpful and appreciated.

We adopted our 10-week-old pup from a rescue group in Arkansas, so we were not sure of her background. Our last dog had struggled with allergies and some rather expensive orthopedic conditions - which we gladly paid to treat, but which were quite steep. With our "new" puppy, we decided to look for coverage, to be on the safe side this time around. It turns out, she had a few minor treatable issues within her first couple of years with us - and although we would have managed, it was so nice to know the coverage we purchased from Embrace was a very wise choice! I highly recommend this company - very professional and communicative.

I was very pleased with the whole process of submitting my claim for my dog's recent health issue. The customer service on the phone is always knowledgeable and kind. They sent the claim form to my vet and emailed me once they received it back. once it was reviewed they emailed again and I received a check very quickly afterwards. Their materials are very easy to understand as is the client portal on their Web site.

I love how quick they are to respond to my claims and always available to answer any questions or concerns I have.

I was very apprehensive about pet insurance until I read reviews, received positive vet feedback, and shopped a few vendors. I am so glad I chose Embrace. I never thought I'd use emergency care until needing it for our 6 mos. old golden who swallowed poison in our backyard. This larger claim (vet bill $375) processed seamlessly, within a very reasonable time, and the Embrace satisfied the claim in the amount I anticipated. I even had a back pile of wellness claims in addition to this emergency, and thought surely they'd reject one or the other for piling them all at once, but they did not. They kept in touch electronically during processing and approved all.