5
out of 5
POSTED: | BY: Kristen
Completely satisfied w/ coverage claims & service
I got Embrace after I'd seen several celebrity recommendations and I did a bunch of research on different options. What I really liked about Embrace was that they had no breed restrictions, no age limits, and no limits on coverage for each breed based on typical breed-related issues. They do not cover pre-existing conditions, as most if not all other insurance companies do not, but that is to be expected. I also really liked that they offered decreasing deductibles for each year that a claim is not fulfilled. Recently my 5yo lab mix tore the CCL in both of her hind legs 5 days apart and underwent the surgery to replace them 4.5 weeks apart. The surgery and the recovery has been hard, but the claims process was not at all. So far we've spent over $9,000 and with a wedding coming up in 6 weeks, it is SUCH huge relief that we had Embrace to cover most of it of this tragedy! The times that I have had to call customer service have all been very pleasant and helpful. I've been recommending Embrace to nearly everyone I know!