Embrace | Pet Insurance Review

My experience so far has been great. I have only had it for about 6 months. I used it for the first time 3 weeks ago. It took About 3 days to get my claims processed. A week later, I had all my money back! I highly recommend this insurance! I will write again when I get the last check back.

We got pet insurance when we adopted our rescue dog over seven years ago after friends had recommended it. (They had a dog with two broken legs on Christmas Eve whose name became "honeymoon.") I love Embrace! The customer service has always been exceptional and incredibly prompt. We utilize the wellness policy and thankfully have never had a major issue to file a claim for besides that. My vet fills out the form and is kind enough to fax it and I always hear back from Embrace the same day. My dog was just in on Tuesday morning (today is Thursday) and I just got an email that my claim was approved and filed. My wellness money will be sent right away (think of it as an FSA except you pay less up front than you spend). I get a prompt response any time I email back with questions on my policy, any increase in charges or to make any changes and to verify claims information. They are absolutely wonderful and take a lot of stress out of dog ownership!

We adopted our dog and she came with embrace. I had always been hesitant about pet insurance and decided to give it a try since she had always had it and her prior owner raved about it. Our beagle has diabetes and while it is very well managed she does have some expenses come up. Embrace works better then any insurance I've ever used. From health to vision, renters to airplane Embrace is hands down the best. They are quick to process and send email updates along the way, cover what they say they are going to cover and are EXTREMELY pleasent on the phone. Though I've only called them once when transferring the insurance over to us. That's how easy the claim submission is, fill it out and fax or email it in and done. Now if they would just cover humans I'd be all set!

I've not had to use file many claims, however when I have they have been very quick to process them and answer questions. Highly recommend.

I rescued a 2 year old miniature poodle after the passing of my 18 1/2 year old poodle. I did have pet insurance for the first pet, but not Embrace. That company was OK, but had many restrictions. I researched many of the available pet insurance companies and settled on Embrace. It was the best decision I had made for insurance. My vet hospital automatically submits my claims to Embrace, and then Embrace notifies me they have receive the claim. In a few days I receive another notice that the claim was approved. Then in another few days, I receive the check. I have never had a claim rejected, or questioned. I only wish my own health insurance company was as responsible as Embrace. I also told my Vet hospital that if anyone asks about pet insurance to mention Embrace Pet Insurance on my recommendation.