Embrace | Pet Insurance Review

We had used Embrace a while back, but when we adopted our current little girl (Gabby, 4yr PitMix), she came with a month free of some other insurance. I was stupid and just stayed with them for a year. For that entire year I never submitted a claim because their claim submission process was ridiculous - pretty sure that was their plan! I kept the insurance just in case we had any major issues and chalked it up to my mistake. However, as soon as the renewal came up, I reached out to Embrace and got Gabby covered through them. It took me all of five minutes on the phone and was actually less than the renewal fee for the horrible insurance we had before! The claim process for Embrace is about as easy as it gets - and the customer service I have received from every single person I have dealt with (email, phone, etc.) has been wonderful - actually helpful - AND nice! Imagine that! I recommend Embrace to all of my pet lover friends! Don't waste time and money with the other ones. I promise one claim submission with these folks and you will be singing their praises too!

I have had Embrace for a few months now and have personally submitted 2 wellness claims, which were covered at 100% as agreed. I have also had my vet process an ER claim that was covered after my deductible was met and the outstanding amount was mailed to me. Each time a claim was processed, it was done quickly and efficiently.

Our rescue dog joined our family four years ago. The first thing I did was to get pet insurance for him. We considered the company we had for our prior dog, but after some research we decided to go with Embrace. And we are so happy that we did.Recently when our dog needed an MRI I thought, "Embrace will never cover that!" But they did. Then we found out our dog needed surgery. Again we worried that it would not be covered. But it was. Everyone at Embrace is competent, compassionate, caring, friendly, calm and helpful. Claims have been paid in a very reasonable time. Direct deposit is terrific. Our dog is doing well recovering at home now. He is smiling again and holding his head up. His tail wags all the time...but even when he was in great pain he never lost his "tail wag." Thank You, Embrace.

We have never had pet insurance before and would definitely recommend Embrace Pet Insurance. They are very fast on processing claims and email you when it is complete and checked is mailed. Our dog had a scratched cornea everything was covered!! Thank you Embrace!!!

Our 18month old golden retriever had an ACL tear. The diagnotics and surgery were covered. The paperwork and process was easy, and it was handled in a timely fashion!