Embrace | Pet Insurance Review

This company has not been honest in its marketing or in the way it handles customer submissions. I faithfully paid my premiums on two dogs but was denied a payment due to obscure language in the dental portion. I was also unable to sign up for the new wellness program because I already had accident and injury policies. They then further complicated the issue by wanting back veterinarian notes which I finally was able to procure and they then wrote exclusionary portions into an already existing policy. They are crooks. Don't let them take your money. Nothing but the runaround.

Having pet insurance I don't think twice about taking Molly to the vet if she is feeling bad.

We purchased Embrace pet insurance when our puppy Blu was 8 weeks old with the hope that we would never have to use it for anything serious. A few weeks ago our puppy starting having serious gastrointestinal issues which caused him to be in the hospital for 3 nights. We were so thankful for the peace of mind that we had, knowing that the insurance was there for us. The claim was covered 100%, less our deductible and co-pay. What a blessing. Thank you for your wonderful customer service and product. God bless.

Definitely the best pet insurance! We have a 8 month old Bernese Mountain Dog who has had multiple trips to the vet with GI issues and more recently fractured her paw. Safe to say we have had some hefty vet bills. However, I'm so happy I went through Embrace for pet insurance when we first got our puppy. They make the whole process very easy with no hassle. What we signed up for is exactly what they said and never give you a hard time. The process is so efficient and you are updated every step of the claim process. If you are debating whether to get pet insurance, I'd highly recommend it because you never know what can happen to your dog. I'd also definitely make sure you go with Embrace, you won't be disappointed.

Gracie, our 9 year old tiny toy poodle, has had chronic eye problems. She is totally blind in her left eye and developed a cataract in her right eye. She had cataract surgery but bacteria entered the wound and caused protein development. TPA injections were administered to stop the spread of the protein. This small claim was for one of her injections but Embrace covered the bulk of her surgery and follow-up appointments. I have submitted many claims for Gracie over the years and this company is so great to work with. They are professional, kind, approachable, and really seem to care about your pet. They are like family. They are always ready to help with whatever issue there is. Every time I call, I always talk to a helpful friendly kind and professional person. I have been with this company for over 6 years and have never experienced anything but the best professional service. I wish all companies could operate as well as Embrace.