Embrace | Pet Insurance Review

Our Molly is a very active 18 month old Labrador Retriever. When she was 12 weeks old we made the decision to get Pet Medical Insurance for her. So happy we did. As with anything we all hope we never need to use it but, we recently had an event where we turned in several Dr. visits with medications. While playing she became a bit over ambitious, slipped and injured her left hind leg. She was examined by our vet and determined she had a soft tissue injury which called for medication and rest (have your tried keeping an active Labrador with little activity), not an easy task. It took us two rounds of medication before her injury healed. I am so very thankful for the decision we made to give her the gift of Pet Insurance. Embrace was wonderful with these two claims. It doesn't take long until you reach your deductible since I am sure you all know it is not inexpensive keeping your pet healthy. Thank you Embrace for your rapid response time with our claims. By the way, let me know when you will begin covering humans.....we will be signing up for our medical coverage with you! Thank you for the service you provide and your quick turn time.

Thank you for your response on Tabbitha and Charlie your representatives are always helpful and understanding. I have recommended your insurance to many of my friends.

You folks are scam artists. In my case,, you collect$1,100 a year and when I just submitted MY FIRST CLAIM you generously offer me $50I will tell all friends to never waste money with you crooks

4 months ago one of my friends talked me into getting Embrace Pet Insurance. She shows dogs and has a household of various breed dogs all of which are her babies and all are covered by Embrace. She said others that show also use Embrace so I thought I'll look into the company. I have 2 dogs - 6 and 14. I decided to get insurance for just the 6 year old and so thankful I did. He had 1 pre-existing condition that I was aware of, luxating patellas (both knees,) so when he started limping I thought figures this is the knee problem and it's not covered. After a month of anti inflamatory meds that didn't help, my regular vet suggested I get an ortho evaluation and found he had torn his ACL. So he had the ACL surgery and also made an adjustment in his knee to strengthen the joint. Again, I figured this wouldn't be covered because anything with the knee would off limits. However, I was wrong! The ACL tear was covered and only the specific portion relating to the knee joint was not covered, a very small portion of the entire bill. I also requested that the bill for the first vet visit, which was denied because my vet wasn't sure it wasn't caused by the luxating patella, be reevaluated. This time it was approved. I can't say enough good things about the professionalism of Embrace and the quality of the service it provides.

When we got our dog 5 years ago, we hesitated about pet insurance because I heard so many bad things about them not covering certain things or never knowing what the reimbursement would be. We had to file a claim for the first time last month when we ended up in the ER. We found out Bentley had pneumonia and then from the X-rays we found out he had an obstruction in his stomach. He had surgery the next day. I called Embrace and started the process. In less than 2 weeks, I had my reimbursement in my account. I was amazed how quickly it happened. They were so easy to work with and it was nice to know exactly how much would be refunded to us. We hope to not have to file another claim anytime soon, but we're so grateful for Embrace.