Embrace | Pet Insurance Review

I rescued a 2 year old miniature poodle after the passing of my 18 1/2 year old poodle. I did have pet insurance for the first pet, but not Embrace. That company was OK, but had many restrictions. I researched many of the available pet insurance companies and settled on Embrace. It was the best decision I had made for insurance. My vet hospital automatically submits my claims to Embrace, and then Embrace notifies me they have receive the claim. In a few days I receive another notice that the claim was approved. Then in another few days, I receive the check. I have never had a claim rejected, or questioned. I only wish my own health insurance company was as responsible as Embrace. I also told my Vet hospital that if anyone asks about pet insurance to mention Embrace Pet Insurance on my recommendation.

Thank you for being there when we needed you most. I can't say enough. Claims aren't haggled, they are paid quickly, and customer service is more than willing to help. I have used several different insurers over the years, and by far, Embrace is the best! Thank you!

Our young Rottweiler had a successful major TPLO surgery 5 months ago. Embrace processed and paid the claim in a smooth and timely manner. So, when my clumsy girl twisted her now healed up leg and tore the meniscus in the same knee, I was upset on so many levels. She was unable to walk or stand, intense pain made her immobilized. She needed a wholly unexpected surgery to remove the torn cartilage. So grateful that it was covered by Embrace with their smooth and flawless service. It was so helpful to not worry about the insurance/financial impact of the injury and be able to attend to the care of my girl instead. Happy to report she is up and about without pain!

Unfortunately my dog Cody a seven month old golden retriever broke his leg playing in the back yard. This required extensive followup visits at the vet. All of the claims were covered timely except one. When I emailed Embrace about it, the claim was reviewed and approved within an hour. Exceptional customer service. I also appreciate no reasonable and customary charge list.

I have only had my policy for about a year but so far I have been totally pleased with it. So far they have covered everything with question and mail reimbursements quickly. Best thing I ever did!!!