Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 20,342

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tama

Best Pet Insurance

Love this company, they are great. Always there to help, quick payments.
3

out of 5

POSTED: | BY: W

Some what disappointed but yet still pleased

I was pleased that I did receive my claim pay out but I was some what disappointed it was so low. I paid over $300 dollars for my dog who had hook worms. I only received 24.84 when my plan says I will receive 80% of what I paid back. I do however really like the company and have always had positive interactions with them. I also appreciate the affordability of the plans.
5

out of 5

POSTED: | BY: Meg

I'm so thankful for Embrace!

Since the very beginning, the Embrace team has been the epitome of helpful - patient and thorough with explanations, friendly and very resourceful. My pup was recently taken in for surgery to remove a potentially malignant tumor. The Embrace team - from initial call to understand coverage all the way through the final claim, was wonderful. They always inquired about how my dog was doing and were immensely kind to me as well, a blessing during a scary and sad time. They care and it shows. I had some questions during the final claim processing and Ashley Perez who was supporting me was unfailingly helpful. She helped me understand some things about my case and also helped me understand some things in the policy. She never once said "please go read your policy." She actually helped! I'm beyond thankful for the financial support of Embrace, but more importantly, for the friendly personal support they provided during a trying time. I'm SO thankful to have them on my team!
5

out of 5

POSTED: | BY: Pal

Pleasant and Very Helpful

Every interaction I've had with Embrace customer service reps has been extremely pleasant, helpful and involved zero fuss. My first serious reliance on this insurance did take a bit of time to process, but with a follow up call it was taken care of right away. I received a check for the correct amount (less deductible and my percentage obligation) very shortly afterwards. With 4 aging fur kids, it provides extraordinary peace of mind to know I have Embrace insurance for whatever may arise. Wish I'd had it all along. To those considering ... do it. You'll be glad you did.
5

out of 5

POSTED: | BY: BCW

I have been quite satisfied with my policy

At Embrace I can always talk to a knowledgeable polite staff member with little wait time. The company rewards you for years of no claims and when we did have a claim, it was paid promptly with no surprises. This policy gives me peace of mind as my pup ages.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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