2
out of 5
POSTED: | BY: Seth
Embrace...Unfair Policies Regarding Anything Small
Embrace has covered the more expensive emergency items which was nice BUT they have unfair policies regarding smaller claims. My dog had diarrhea before I started my policy. So they say that is a pre-existing condition and I would have to wait 12 months before they will cover any diarrhea issues. WELL...my dog made it 10.5 months with no diarrhea and recently had a bad case so I took her in. Embrace denied the claim even though she was only about a month and a week or two away from being cleared. Now I have to wait another 12 MONTHS for them to cover diarrhea. I don't know about you and your dogs but dogs get diarrhea from time to time more depending on many factors. I take very good care of my two yr. old dog. But I also socialize her and she can catch things from other dogs. Personally, I think humans get diarrhea more than once a year. How can they expect a dog to not get diarrhea for 12 months?! Seems unfair and a loop hole so they don't have to cover it.