Embrace | Pet Insurance Review

I have reviewed before so I won't write my usual super long one! But, honestly, it is hard to NOT go on forever about what a fantastic company Embrace is! If you are trying to decide on whether or not to get insurance for your beloved dog or cat, look no further! We have insured several dogs for almost 2 years now and, very simply, Embrace has covered every dollar of every vet bill (we don't have "wellness", so I am only speaking to illness and injury)! They cover exactly what they say they will....they do not question the amount the vet charges. I should say, our most recent claim (3 weeks ago) was for nearly $5,000 for a soft tissue sarcoma surgery for one of our dogs and all the care that goes with that! This is a cancer that can have "deep roots", so the board certified surgeon recommended a CT scan before the surgery to determine exactly where he needed to cut to get the required clean margins (if there are not clean margins, you have left cancer in the body). We did the CT scan which guided his, it seems!, successful surgery. (Lab work shows clean margins.) Embrace covered this expensive diagnostic tool, the surgery, etc....They processed the claim within a few days and 2 days later we had 90% of the expenses back in our checking account! With 5 dogs now, we selected a $1,000 deductible for each to lower the monthly premium. Also, picked the 90% reimbursement after the deductible for each is met and $15,000 coverage for each dog (vet bills get get high fast!!!) SUCH peace of mind!!!! Thank you, Embrace, for being there! Super nice customer service as well!!!!

Embrace helped pay the cost of acupuncture & Chiropractic care. What else can I say ! Wonderful! Thank you!!

Thank you Embrace for the extremely fast response in processing Rizzo's claim when he ingested leather from a sandal. The timely acknowledgment of a new claim, the update in claim status and fast processing is extremely helpful and appreciated.

We adopted our 10-week-old pup from a rescue group in Arkansas, so we were not sure of her background. Our last dog had struggled with allergies and some rather expensive orthopedic conditions - which we gladly paid to treat, but which were quite steep. With our "new" puppy, we decided to look for coverage, to be on the safe side this time around. It turns out, she had a few minor treatable issues within her first couple of years with us - and although we would have managed, it was so nice to know the coverage we purchased from Embrace was a very wise choice! I highly recommend this company - very professional and communicative.

I was very pleased with the whole process of submitting my claim for my dog's recent health issue. The customer service on the phone is always knowledgeable and kind. They sent the claim form to my vet and emailed me once they received it back. once it was reviewed they emailed again and I received a check very quickly afterwards. Their materials are very easy to understand as is the client portal on their Web site.