Embrace | Pet Insurance Review

Hi all, First off, My dog had a Hematoma on his ear, as a result of external trauma. Embrace denied it because they said it was "probably due to an ear infection," and I am in the waiting period for illness. I appealed it, and when I went back to the vet, and the vet showed documentation that there were "NO SIGNS of an infection." The appeal was denied because the vet mentioned allergies, and that because my dog sometimes gets itchy skin, the hematoma caused by trauma is a "pre-existing condition." Embrace will apparently do anything to deny a claim. I am going to post my story everywhere I can

we read on your site that you pay out 95% of your claims, somehow I ended up in that 5% you didn't pay out. we went into Oradell to find out one issue that wasn't there before and found more issues that didn't exist before we brought him there. but as long you keep your money that's what matters. I promise you I will never recommend you to anyone and will do everything I can to make sure everyone sees what a scam you are. we had plenty of vet bills and visits to show he didn't have these problems before our rush to Oradell. so thanks for adding to our heart break, since a day after taking him home he had to be put down. awful company that doesn't deserve to be in business.

Wish it could have been done in 7 business days.

We are so thankful for Embrace. Has protected our Boston for almost 10 yrs. No idea what we would have done without them.

We just started a policy on our little pup and opted for the wellness benefit. I submitted my receipt yesterday and payment was issued today! I don't think I've ever had any type of claim handled so fast.