2
out of 5
POSTED: | BY: Micaela
They look for any reason to deny coverage.
I can no longer recommend embrace. My dog had an allergy like cough over the summer prior to getting coverage. The vet said to try Benadryl and it helped! Months after purchasing coverage, she started collapsing. It was due to pulmonary hypertension and secondary heart enlargement. Initially, embrace was covering the claims, and then suddenly decided that since a symptom of pulmonary hypertension is a cough (which in her case is a completely different cough that allergy medications haven't helped with), they will no longer cover her costly monthly medications or any of the veterinary visits related to either the hypertension or her heart. They look for any way to link conditions and I had visits and procedures done after they told me I was covered for this. Now I'm left in debt with no coverage....I can no longer recommend embrace. If your pet is young and has virtually no issues besides wellness is the only circumstance in which I'd ever purchase their coverage again!