Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,756

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sarah

Overall great service - but be a good consumer too

I have 3 dogs insured with Embrace. My biggest suggestion is add your dog to your policy as soon as you get the animal! One dog has lots of pre-existing conditions because I didn't know early enough to get insurance. Check the 2 types they offer - Accident/Illness vs Wellness. Be sure to check your coverage, or put in the paperwork for pre-certification to be sure certain things are covered. Dental work is NOT under accident/illness. And the final approval will be based on the final diagnosis, so if you have work done based on an initial diagnosis (that is covered) and then the outcome shows a different problem (that isn't covered), you are stuck with the bill. But Embrace is one of the few companies who covers congenital defects like hip dysplasia. We are in the middle of extensive PT and rehab following FHO surgery to alleviate arthritis pain caused by dysplasia, and everything has been covered. When the surgery had complications due to an unknown bleeding disorder, everything was covered even though it exceeded the pre-approved quote. While we do have to pay bills up front, then apply for re-embursement, the claims procedure is usually very quick. Using direct deposit, I typically have money back within 2 weeks (as long as the vet does their part to provide paperwork). The 10-15% rate increase every year is getting a little harder to swallow though!
5

out of 5

POSTED: | BY: Allie

Super fast claim processing

Embrace continues to be a life saver with super quick claims processing and coverage of exactly what they say they're going to cover. I can't imagine where we'd be without this policy. They're the best!!
5

out of 5

POSTED: | BY: Bobbie

Are There When You Need Them

My little girl had knee surgery on Oct 26 and one month later we received the payment, which was quite substantial. I'd say that's great customer service. No fuss, no muss. Thanks, Embrace, for being there when we needed you, as always.
5

out of 5

POSTED: | BY: J.

Great insurance, expedient payments

Fantastic pet insurance. Pet Embrace processed my dog claims faster than a typical human insurance. I've had Pet Embrace for almost a year (accident and wellness coverage) and I'm still amazed at how much is covered for my dog and also their professional customer service. I have recommended Pet Embrace to other pet owners and will continue to recommend Pet Embrace.
5

out of 5

POSTED: | BY: Kim

Easy!

Embrace is easy to work with and very prompt.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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