Embrace | Pet Insurance Review

Our rescue doberman ended up having some badly infected anal sacs. The costs quickly added up-- anaerobic culture tests, 4-month supply of Clavamox and its generic version, starting the dog on Apoquel and a prescription diet (our vet believes this is all allergy based). We burned through our deductible in 2 visits. I sent claims to Embrace via email and they responded and opened a claim within a day or two (depending on time of week). The only reason there was a delay between submitted claims and approval was because of some trouble getting our dog's medical history. Once that was submitted, everything processed very quickly and smoothly.

January was a tough month for my pup, Picard. He had an injury (emergency vet visit) 12/22; then on 1/1 had blood in his urine, unrelated (and another emergency vet visit). There were several follow up visits and tests until we ID'd the cause and a course of treatment, just days before I was scheduled to go overseas. The bills added up, but Embrace reimbursed much, and did so quickly, which really eased much of my stress. Thank you Embrace. I'm so grateful you are Picard's insurer.

I can't say enough about Embrace Pet Insurance. Extremely responsive, but most of all compassionate. I submitted a claim for euthanasia services for my dog who was in kidney failure. When I submitted the claim, I got an unsolicited, nice note back expressing condolences. I feel like part of the Embrace family!

We did not have pet insurance with our last pair of Jack Russells. It cost us a small fortune to treat cancer and other illnesses throughout their 16 yrs. We signed up for Embrace immediately when we got our current JRT puppies. Before they were 6 mos old we were submitting claims, still do 2 1/2 yrs later! Thank you Embrace and our Vet hospital for recommending themCindy S.

I had coverage only for catastrophes ($1,000 deductible) for 6 years with no claims, then my dog tore his ACL and needed a $3,000 surgery. After 6 years I was surprised that Embrace required vet records going back to the time I first got the dog before they would pay the claim, but they did pay and after that they were very responsive to emails. They also provide a website claims tracker that works well.