1
out of 5
POSTED: | BY: Ginny
NOT HAPPY Warning for those insuring multiple pets
I have several dogs insured with Embrace. The most recent dog's coverage started in March, but my renewal date (determined by the date of the first dog covered) is in mid-November.Any dog added to the policy, regardless of the date coverage starts, has the policy renewed in mid-Nov. THIS PRACTICE RESULTS IN MY LOSING 4 MONTHS OF COVERAGE!!! I have had to meet my $200 deductible AGAIN! I voiced my complaint with one of the founders of the company and was basically told 'that's the way it is' This is the second time this has happened to me...Overall, I'm happy with Embrace, but being charged a double deductible within in year is just not fair. Embrace, you are better than that.