Embrace | Pet Insurance Review

The 12th of January is when the claim was sent when we called go verify the claim. They stated they never received it and after going through emails and going back and forth. My wife was deployed and it took her coming back making phone calls and then getting our claim through. I called to confirm the receipt of the claim and was told it would be handled only to call again after a month. With my wife to go through it after her deployment.

I never had pet insurance in the past; always thought it might be a good idea just never got around to it. About three years ago I saw an offer via USAA for Embrace and I jumped on it. After two years without any serious illnesses or injuries I started questioning whether I really needed it. Then it happened. Now within the span of a year we have been through hemorrhagic gastroenteritis with a 3-day stay in the ICU to a torn ACL needing surgical repair. Embrace has been wonderful, covering everything and handling the claims clearly and expeditiously. I will never think twice again and highly recommend them without reservation.

Embrace immediately informed me via email that they received my claims for illness claims while I was vacationing with my Golden. I also received notice of coverage quickly and my checks were waiting for me when I returned home. Thank you!

Embrace is quick to reimburse and approve the claims. When your dog get sick, you just want them to be healthy again, and with Embrace, I have the piece of doing it.

I've had Embrace insurance on my pup Loki for a year, and this was my first wellness claim. I called and every single person I talked to (phone or email) was beyond professional and friendly. I'm so, so happy with the people in this company and they paid Loki's Vet Claim in less than 24 hours!