Embrace | Pet Insurance Review

I have an aging dachshund. I got the policy several years ago before back problems started, anticipating they may occur. Well, sadly they have. In December my girl blew a disk and needed surgery. That was about 7500.00. (Mostly covered less deductible etc.) It was reimbursed within a couple of weeks after I got the correct notes to them (it took longer for me to get the notes from the vet than for EMBRACE to reimburse.) Our new year starts in March. Unfortunately, in April, she blew another disk and needed another surgery for about 6500.00 Again, since a new year had started it was mostly covered and there was rapid reimbursement by direct deposit into my account. I have NO complaints. I was nervous submitting the claims as I anticipated as they were pretty large that attempts would be made to deny. But it was easy and straightforward.

I submitted everything I was supposed to in order to get the policy going,and after I submitted my first claim they told me I needed to resubmit everything over,plus the dogs last 12 months medical history, I told them the dog was 12 months old and I got him at 2 months old.i was told there wad nothing they could do for me, really??I cancelled my policy,everything is fine till you submit a claim,then prepare for months of red tape ,as they try to wiggle out of paying the bill.smh

Embrace has been very prompt in handling Bailey's claims. The staff was helpful when I called with a question. I would recommend them for Pet healthcare,

We have had a policy with Embrace for over a year. Our Lab, Rooney was gravely ill with acute kidney failure after he was neutered last year, and Embrace was absolutely amazing every step of the way. From the ease of submitting claims to prompt payment, I am ever so grateful for this team. Perhaps the best thing in my opinion about the Embrace team is the level of professionalism and care with their customer service department. The team answers questions quickly and thoroughly, and I really don't think I have a negative thing to say. We purchased our policy when Rooney was just 5 months old, and we will have it throughout his lifetime. If you are debating getting pet insurance, I highly recommend Embrace for affordability, coverage, convenience, and most of all, how much they care.

Pet Embrace is always prompt with my claims. They contact immediately letting me know when they receive my claims. I am confident in their ability to process Serenity's claims as soon as possible. Serenity, my American Eskimo, and I are very grateful to Pet Embrace.