5
out of 5
POSTED: | BY: Sean
Embrace saved our dog's life
We have to recommend Embrace after our recent experiences with Boomer, our 6 year old Scottish Terrier.
We have had Embrace since Boomer was a puppy -- using the Wellness rider to help pay for his puppy costs and then continued once he became a teen/adult. Although he's 6, we hadn't submitted any claims to embrace as he was a happy, healthy dog... or so we thought.
I came home on the first of March to find Boomer not being his normal self and greeting me at the door. He wouldn't move and was a sack of potatoes when trying to pick him up. Needless to say we rushed to the Vet Hospital.
When the doctors examined him, his platelet count was zero and had blood in his abdomen. The prognosis was ITP -- a condition where Boomer's immune system attacks his own platelets in his blood -- and without platelets he's able to bleed very easily. The techs did not expect him to live that first night.
After five days in the vet hospital with 2 platelet transfusions and one treatment of IVIG later Boomer was luckily on his way to recovery.
All during the decision process we thankfully knew that we had Embrace behind us so that we could make decisions as to his care based on the options that we had in front of us, rather than the potential costs.
We submitted the claim and it was promptly paid by Embrace, without any question, within 10 days.
We cannot rave enough about the piece of mind that Embrace brought us in this recent incident. Thanks so much Embrace