Embrace | Pet Insurance Review

My Border Collie, 2 1/2 years now, is a very active girl. She listens well and lives to serve. And I purchased Embrace Insurance to provide me peace of mind as she grows. My first claim came after an unexplained lethargy that came on suddenly; the vet actually stated she looked alert at admission. She was hurt. So I worried how this claim would be viewed. No problems, the research was completed and I received compensation and my faith in Embrace was confirmed. My second claim, just a week later, was for a large gaping wound in the side from a run-in with a fence in my yard. I had to laugh as the vet's response on initial view was "how alert" she appeared. It was the same vet as my previous visit. I turned her side on to the vet and she immediately went into emergency mode. Surgery was immediately performed and a few hours later we were on our way home, together. This claim was also approved by Embrace. My girl has been covered since the week I brought her home at 10 weeks, these are my first two claims. And I have recommended Embrace to others, and will maintain our coverage for life, as I feel safe knowing that if we have another emergency I have someone to share the cost with me. Thanks Embrace

I should have read the terms & conditions a little more carefully on my part when I first signed up for this policy. I cannot increase my coverage because Embrace will not cover any claims for any conditions under my original policy because it's like signing up for a new policy & the conditions are considered pre-existing. As a policyholder, if the customer is willing to pay the additional premium amounts to increase coverage, why can't we still be covered. We are the customers as well as our pets and I think we deserved to have that "customer service". For the love of pets, what is the true purpose of having insurance?

My experience with Embrace has been wonderful. I have coverage for two dogs. For one of them I have never had to use the coverage thankfully. However for the 2nd dog, I have really gotten to see how great Embrace is. I wish that I had never had a reason to use the insurance, but unfortunately my dog had to have surgery on a mammary mass that turned out to be carcinoma. Thankfully she is handling her surgery and chemo treatments well. Having Embrace has been a life saver. They have paid every claim I have submitted and have covered everything as explained in the policy. Thanks for making a difficult situation a little easier!

I had a no-fuss and pleasant experience with Embrace when my dog hurt her leg. My dog was walking in the park, hurt her leg somehow, and she couldn't put weight on it. I rushed her to the clinic and the doctor couldn't figure it out and deemed it must be sprained. After paying the bill, I submitted a simple claim online and got a quick response ensuring that Embrace would follow up with the Vet and submit my reimbursement directly.

We started Embrace not too long after Maximo (Max) joined my wife and I and made us a family. For roughly 5 years we would pay Embrace monthly and Max had no medical issues unlike the previous Boxers we had, we were close to cancelling our policy but we continued and luckily we did. Approximately 2 months later in June 2016 Max had a focal seizure on his muzzle and then later that night a Grand Mal which we knew Max would never be the same. We gave him the best medical help we could from MRI's to latest medicines to help him fight the seizures. Max passed away after not being able to recover from his last seizure in August 2017. Our greatest blessing was he was with us for 6.5 years...yes we are still upset and hurt at the same time as it was too short of time being a family. We had the means to help Max the best way we could but having Embrace helped us by reimbursing our claims in a timely manner which helped us with getting back on track with bills. We are very glad that we had insurance through Embrace and we will again. We want to thank their entire team with the support we needed and the condolences for our Maximo.