Embrace | Pet Insurance Review

I very first experience with a pet insurance company and I have nothing but positive things to say. I was very pleased with the customer service we received and impressed with the speed of the claim being handled.

This insurance company does not pay the claims they promise to pay.. When they tell you they have sent a payment; they haven't. They send you stupid emails asking you if you've received your money when they know for sure that you haven't been paid. Once again, trust absolutely nobody.. Do not place your trust in these disgusting liars.. They embrace only themselves and your money.. When you have a claim, it will not be paid in a timely manner, or it will not be paid at all... I hate these people. You will too..

So glad I have embrace. They were able to cover 80% of my beautiful Shar-Pei Igors surgery. He had to get some of those nasty weed plants surgically removed from his paws, poor baby was in pain and they were also able to cover his medication. His bill came out to $1200 and they were able to reimburse me $723 (Knowing that I live in California this is amazing) . Although, the only con was that they took almost a month trying to reimburse me and kept telling me that they had to do more research into Igor's health history when I had thought they already have his medical history since they do ask you to provide his health history upon the first few weeks of having Embrace. But all in all, I LOVE EMBRACE THEY ARE A GREAT WORKING TEAM AND ACTUALLY CARE ABOUT YOU AND YOUR PAL! Promise they will always take the time to listen and try to solve every problem you are having with your pet's health. Igor and I thank you Embrace for covering his medical bills.

My Lab has had vomiting spells and has had to have many X-rays and an ultrasound to discover the cause of his illness. Embrace has handled all of his claims promptly. They are excellent in customer service and pay claims quickly. Very pleased with them.

This is our first experience with pet insurance and I believe we made the best choice going with Embrace. We met our deductible fairly quickly (unfortunately) and once the claims were submitted, we were reimbursed very soon after. As someone else stated, Embrace is not the cheapest coverage but I believe it is the best and the customer service is excellent.