Embrace | Pet Insurance Review

Our 1 year old dog Charlie decided to surprise us this Christmas by eating a glass ornament. We had to take him for emergency surgery and two follow up x-rays to ensure that the glass that made it out of his stomach and into his digestive tract passed through safely. The care totaled around $4000. It was very easy to submit the paperwork online. Embrace covered all three claims and we were reimbursed 80% via direct deposit within a week of each claim--well before our credit card bill for the veterinary care was due. This coverage really saved our Christmas!

I researched several pet insurance companies before deciding on Embrace. Their customer service and timely claims processing has confirmed my decision many times over. I originally decided to buy insurance when we brought home a German Shepherd puppy. Embrace has covered all our claims from well checks to his more serious diagnosis of epilepsy.

Dakota has a mass on his aorta. Its symptoms came on suddenly, and it cannot be removed. A surgical procedure will give him a chance of a year or more with no restrictions. We are devastated. Because of Embrace, we are confident that we can give Dakota the best chance possible without also incurring a significant debt. Their claims process is easy and quick. If you have a question, their CS reps are wonderful. Thank heaven I purchased Embrace Insurance.

We have been using Embrace and have had very positive experiences with our 8 y/o shar pei Keaton for about four years. We rescued his sister Addison last spring and added her to the policy. Although our coverage has its challenges with her past history and the pre-existing conditions of shar pei, we have been very satisfied overall with coverage, communication and even appealing several claims. The Customer Service staff and the adjusters are articulate, helpful and responsive. We explored changing carriers when we added a second dog but decided that Embrace was still the best choice and have not regretted our decision.

Have only had wellness visits, thankfully, for our two Labs. Embrace has responded quickly and reimbursed us for those charges. Have yet to place a claim for an illness or injury but would expect same level of service.