Embrace | Pet Insurance Review

This is my second dog which I've had covered with Embrace. I did have other coverage for my last dog who and changed to Embrace because I was upset with her plan coverage. Anyway, they were great with her, and they continue to be fabulous with my current dog, Cindy. We had a little lapse in time where there were delays in having the claim checked out, but once things were checked, it all went straight through. Everyone is great at keeping you informed on what is happening, and you actually get answers if you email with a question. It was suggested that I change coverage by a friend,but I will never change from Embrace. As a side note, I did increase to full coverage for the wellness plan this year. Can't beat that deal either! HOpefully, I don't need to use the coverage ever again, but if we need it, I know that same great coverage is there!! Thanks so much for everything!! Kathy and Cindy. :-D

I have two great danes and switched to Embrace because of the wonderful reviews and raves about great customer service. I submitted a claim and got emails for several weeks saying it was in line to be dealt with, they were behind. When they did review it, the claim was denied for reasons that I had specifically asked about being covered when i called to get more information. I was told something would be covered and of course it wasn't. Had i not switched to embrace, I at least would have got something back from my old insurance company. I am terribly disappointed with this company.

I've been with Embrace for over 2 years and tell every pet owner I know how great they are. We've had a few medical scares but nothing serious yet. It's comforting to know if something serious does happen we're covered. I've had Embrace's wellness coverage since day 1 and it's awesome. It's forced me to become a better pet parent and I've saved money every year on routine care. I would suggest anybody looking for a company to call Embrace and you'll know right away how great they're service is.

EVERY claim they have managed to find some ridiculous reason not to cover it. Don't be fooled by the $200 deductible.......you could spend thousands of dollars in out of pocket expenses for your deductible and they get to decide exactly how much they want to release towardsyour deductible! TERRIBLE!!! SAVE YOUR MONEY AND JUST PAY THE VET BILLS OUTRIGHT......YOU WILL SAVE MORE MONEY IN THE LONG RUN!!

I am so grateful we bought coverage from Embrace. Our new puppy has been quite a handful in his first 4 months with us. He has done everything from eating knee-hi's to breaking a leg. When I received my coverage for my new Bernese Mountain Dog I immediately had the vet fill out the forms and examine him for the Orthopedic Waiver. Thank goodness!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He actually later BROKE his hind leg and it required SURGERY. Embrace was great. They collected all of the necessary information from the veterinarians and surgeons and processed my claim promptly. Everything from his after-hours emergency care to his surgery and aftercare were covered exactly as the policy stated. I have been so grateful for Embrace's service and coverage. It has been a lifesaver in more than one way.