Embrace | Pet Insurance Review

I've had Embrace insurance for several years now, but (fortunately) have never needed to make a claim. Right before Thanksgiving, my cocker spaniel, Gromit, tore her ACL and meniscus, chasing Turkeys, no less! My local vet told me that she would need specialized surgery, called TPLO, to give her the best chance at a full recovery. Gromit had the surgery the next week at a specialty animal hospital. The cost of the surgery was $3,400. Since I had never filed a claim, my normal $500 deductible was reduced by Embrace to $350. I had to pay the full amount of the surgery up front, but the hospital faxed in the claim for to Embrace for me. I received an email from Embrace a few days later, confirming that the claim is covered at 80% and that the check was in the mail to me. I was also provided instructions to sign up for direct deposit for any future claims! I had heard nothing but good things about Embrace in the past, and I can certainly attest that my own experience with Embrace has been excellent. I brought Gromit in for a follow-up visit last Saturday, and was describing my positive experience with Embrace to the vet tech on staff. She told me that she has heard from people with other insurance companies about how difficult it can be to get claims paid by them. She was so impressed with my experience with Embrace that she wrote down the company name and contact information and will be recommending Embrace to other pet owners.

This is the best pet insurer

I've had a positive experience submitting claims with Embrace. They always send an email when they receive the claim and also when they have processed it. The customer service is always very good.

I can understand why my vet encouraged me to enroll with Embrace insurance for my dog. They have exceptional customer service, their claims are handled expediently, and they have great communication.

My 13 and 1/2 year old cat developed a serious bowel disorder, the treatment of which cost me over $6000. I insured him roughly 6 months before he developed this problem and paid $58 per month. Without any arguing about the bills, I was reimbursed for 90% of this cost, including medicines, which are expensive. He is now doing much better and it is such a relief to me...