Embrace | Pet Insurance Review

This company has been very easy to work with with my dog's torn acl repairs. They covered claims as promised, promptly. The online system is easy to use to check claim status. My only reason for not rating it 10/10 is that the annual premium is high compared to other insurance companies that friends and clients use.

I say this every time I write a review but I don’t know where we would be without Embrace! Our beloved boxer was diagnosed with a brain tumor and we have had no problems whatsoever with coverage and getting our claims paid for. It’s allowed us to be able to help him remain comfortable on medication and get that his other health cared for. Judah’s survived his original prognosis so every day with him is a blessing. We would not have been able to provide him the care we wanted to keep him comfortable and manage symptoms without Embrace. Simply put; our dog wouldn’t be here without the financial help we get from Embrace. Claims paid quickly, I recommend Embrace to everyone I know has a pet, and I would work with them again in the future.

I am so impressed by your integrity and service! Thank you for approving my appeals to pay claims that were late due to using an old claim form. You are seriously the best. You have paid thousands in claims and allowed me to keep my dog's health stable for 3 years during an auto-immune illness that could have bankrupted me! I wish I could buy all my insurance thru you!

Then two and a half weeks ago, my ten month old puppy broke her tibia in a freak accident while playing in the yard. Make sure you get that orthopedic report card filled out! The claim process was smooth and each time I have called with questions they were quite helpful. I'll add that I have had high deductible policies on my dogs for 3.5 years now and this past year was the first time I used it (yay for dogs who are normally quite healthy!). Within about 6 months, two different dogs needed two different orthopedic surgeries. Thankfully the claim process with both has been very straightforward with no surprises. Planning ahead and purchasing insurance definitely alleviated some of the stress from the whole situation. Because of my experiences, I have confidently recommended Embrace to other pet owners!

Embrace has been a great choice for our 3-year old pit mix. We enrolled last year upon relocating to NJ. All we needed to do was provide past medical records for full coverage. We were able to get a waiver for what was flagged as a pre-existing condition, after getting a note from our previous vet to explain that the prescription provided was only a precaution for any anxiety our dog might experience during the long flight from San Francisco to New Jersey. The claims process so far has been very easy, I can email copies of vet bills and get immediate confirmation that the claim has been received. Reimbursement has also been provided in a timely manner after meeting our deductible. I would definitely recommend Embrace to other pet owners.