Embrace | Pet Insurance Review

We spent significant time looking at various plans and doing comparisons. In the end, we went with Embrace. SO happy we did. We included the Wellness Care option with or Plan and were skeptical about how long it might take to get reimbursed for covered Wellness Care expenses, but our worries were unfounded. We get reimbursed (via automatic deposit directly into our bank account!) quickly and get to use a quality Vet of our choice - PERFECT! We are VERY happy with our plan and enjoy knowing the simple things are covered (grooming, annual visits, etc.) and that we will not be blind-sided should the unexpected happens.

When we adopted Dewey at 10 weeks old from our local Humane Society, I debated whether or not to get pet insurance. I decided to go ahead and get him covered then, just in case we needed it when he got older... he's a large breed, and our previous dog had developed mobility issues when he reached old age. I never thought we'd have to use it much until Dewey was much older, unless he suddenly got ill or was injured in an accident. Then at about one and a half years of age, he developed luxating patellas in both knees, requiring corrective surgery for each knee separately. I don't know what we would have done without Embrace to help cover the vet bills for each of his two surgeries. They were great from start to finish! Their customer service is fantastic, and they process claims very quickly. Thank you, Embrace! Dewey is doing well and recovering from his second surgery. Because of you, we've been able to focus on his rehab and not worry so much about the surgery bills. I'm so grateful for our policy with Embrace!

Prompt payment, no hassle. Wish they had highlighted or emphasized a direct deposit option when I enrolled, and also during the time I have been a client. I had to call and get that set up after claim was paid, and check was sent. This would shorten the time to get repayment, and reduce chance to lose a mailed check. Overall my experiences have been very positive.

I have had a Embrace policy for the past nine years since we adopted our beautiful kitty when she was 8 weeks old ! My cat has to take meds each month and Embrace is quick to turn around my claims whenever I have to order medicine for her and they are very good at communicating the status of my claim all the way through their claim processing ! They are a excellent company to deal with and pride themselves on their customer relation skills which , in my mind , is very important to all of us pet owners ! I would highly recommend them for anyone thinking about purchasing pet insurance ! You will not be disappointed !!

This is the second time I've had a larger than normal issue. Because of embrace my Sunny gets to live.