Embrace | Pet Insurance Review

This company has been incredibly responsive, empathic, and helpful with all of our confusion in the process to find a diagnosis and treatment for our dog. After being at the vet constantly after finding a mass on my dog's spleen, they have been incredibly supportive and have followed up on any claims that needed further attention. It has been a huge relief knowing I could proceed with whatever testing and treatment I felt was necessary.

After paying monthly to Embrace for many years and just recently having some issues with my dog, i think looking back it would have been better putting that money in a savings account for when we needed it. Now when you need it, they take the deductibles and say that some of the Rx needed is not covered and on and on. Then you have to wait for processing. I would have come out ahead with the savings account method and that is what i think i will do in the future. My dog has been pretty much free of issues for years. But this last issue cost me about $1600 and I’ll get back maybe $770 or something like that. That said, I would have rather had the whole amount in savings especially for this purpose and been done with it. I guess it’s all a matter of choice.

I am well pleased with the service on my first claim. It was prompt. Thank you. Ron

I am so impressed with their communication. I generally hear from them a few hours after I fax the bills. They are very clear about what they do and do not cover.

Embrace has been a great asset to have for a family with a young pet that requires adolescent immunizations, spaying, wellness appointments, and the rare acute care visits.