5
out of 5
POSTED: | BY: Jessica
Worth Every Penny
Don't let their premium scare you into a lesser provider. When my female started having mysterious elbow pain, Embrace covered every diagnostic cost, and is now covering all of the expenses associated with her rehabilitation and long-term care (including acupuncture!!). I am so thankful to have them so that I could afford to do the full spectrum of diagnostics and not have to "guess" at a solution for my pup. The pet portal is easy to use, claims are processed quickly, and the customer service team is top-notch and very empathetic (we don't always think straight when our pups are hurting!).
My only complaint is that I didn't opt for the RX coverage on both dogs, and increasing coverage results in another set of waiting periods and any accidents/illness covered before you up the coverage is considered pre-existing.