5
out of 5
POSTED: | BY: Caren
This Company ROCKS!!
I have had all 3 of my dogs Embraced for a couple years now. When we first looked into pet insurance I was pleasantly surprised by how low the monthly cost was for 3 dogs (Lab mix, Retriever Mix & Great Dane). I wondered how the claims process would work until recently, when our black lab tore the stifles in BOTH her rear legs. She has now had a few claims and every time it has been a very simple process and the refund has been processed, sent and received very promptly. The 2 or 3 times I've called to ask questions about how to file a claim or something I was treated VERY kindly. They were really sweet and cared more about how my dog was feeling and how worried I was than making absolutely certain I dotted every I and crossed every T! HIGHLY RECOMMEND THIS COMPANY!!