5
out of 5
POSTED: | BY: Cheryl Miller
You are always helpful and pleasant.
The gentleman I talked to was very helpful and got everything straightened out for me. Thank you!
4.9
out of 5
Number of reviews 20,332
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sandy Barone
Fairly easy to navigate
Embrace was helpful when I called. The only reason I didn’t give all 10s was the woman on the phone went very fast and assumed I was computer literate. I am computer capable, but 73 years old and needed a more detailed 1-10 list of what to do. Admittedly my fault, not hers. I needed to continually ask her to slow down and repeat so I could write down her instructions.
Perhaps a detailed list of how to put in a claim should be on the website.
4
out of 5
POSTED: | BY: Angela Tillman
Need alot of improvement
The cost of the insurance isnt bad. Getting the information in to make claims is difficult, putting information to male a claim is difficult. Getting correct information from customer service is difficult.
This last claim went through fine. I was happy with the recent improvement in getting the claim processed. However, I am always worried the claim may not be covered.
5
out of 5
POSTED: | BY: Susanna Powers
All our girls are covered by Embrace!
I 'd thought that shopping for health insurance for the dogs was the most "Yuppie" thing I'd ever done, but over the past six years it's turned out to be well worth it.
As vet bills climbed (and our vets have rightly earned it!), we needed to insure our pets. Embrace had reasonable rates and a great word-of-mouth reputation from my friends in the Boykin world, and I was impressed by their bright, well-trained employees. Sold!
Over the years, Embrace has deservedly grown, but they've maintained their stellar customer service. We seldom speak to our initial agent, Deidre, now, but all who answer the phone are kind, caring, and efficient. And though the payout time has gotten a wee bit longer over the years, the "embracers" at the other end of the phone have guided us through the claims process so that we've never had a claim questioned or denied.
During this final struggle to save our girl's life, they've helped simplify the claims, and have been paying them out quickly. And everyone we speak to is so empathetic, we truly feel we've been "Embraced.."
We wouldn't go anywhere else!
5
out of 5
POSTED: | BY: Brenda Perea
Best pet insurance
The best customer service and the quickest to respond to a claim!!
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.